Cookie Policy
On our website, information is collected and stored using what are known as browser cookies.
What are cookies?
Cookies are small text files which are stored on your data carrier and store certain settings and data for interacting with our system via your browser. A cookie usually contains the name of the domain that the cookie data was sent from, information on the age of the cookie and an alphanumeric identification code.
Why do we use cookies?
Cookies allow our systems to recognise the user’s device and make any predefined settings available immediately. Once a user accesses the platform, a cookie is transmitted to said user’s computer hard disk. Cookies help us to improve our website and provide you with a better service more tailored to you. They allow us to recognise your computer and/or (mobile) end device if you return to our website, thus enabling us to:
- Store information on your preferred activities on the website and thus align our website to your individual interests.
- Speed up processing of your queries.
Can I decide whether cookies are used?
If you do not wish browser cookies to be used, you can adjust the settings for the cookies used on this end device as you wish at any time, by clicking on the cookie settings. Alternatively, you can adjust your browser's settings to prevent it from accepting the storage of cookies. Please note that in that case, you may only be able to use our website to a limited extent, or not at all. If you only wish to accept our own cookies, not those of our service providers and partners, you can select the setting ‘block cookies from third-party providers’ in your browser. We accept no responsibility for the use of third-party cookies.
| Cookie Name | Description | Duration |
| Session cookies | Session cookies are used by the server to store information about user's page activities. Anonymous identifier of the current session is encrypted in the session cookies and they do not contain any personal information in the unencrypted form. | Session cookie is stored in the temporary memory and is removed when a user closes the Web browser. |
| Authentication cookies | Authentication cookies contain the heavily encrypted identifier of the authenticated web site visitor (shop account):
| Expiration date of the authentication cookie depends on whether a user selected the option 'Remember me' while logging in the web store. If not selected, the authentication cookie will be deleted when the Web browser is closed. If 'Remember me' is selected, the expiration date of the authentication cookie will be set to 30 days. |
| Anti-forgery cookies | Anti-forgery cookies are used to prevent CSRF attacks. It guarantees that the user is the one who initially requested the page form. It prevents from anybody to forge a link and have it activated by an authenticated user. | Anti-forgery cookies are removed when a user closes the Web browser. |
| Basket cookies | Basket cookies contain the encrypted anonymous identifier of the visitor's basket and do not contain any personal information in the unencrypted form. | Basket cookie is stored for 3 days. |
| Last viewed products cookies | This cookie is used to store information about the last viewed products that are shown at the bottom of the product and product list pages. | Last viewed products cookie is removed when a user closes the Web browser. |
Integration of third-party content and services
Our website uses content and services from other providers. These include, for example, maps and videos provided by Google Maps and YouTube. The IP address must be transmitted in order to ensure that this data can be accessed and displayed in the user’s browser. The providers (hereinafter referred to as ‘third-party providers’) therefore use the user’s IP address.
Although we endeavour only to use third-party providers which only require the IP address to provide content, we have no influence on whether the IP address may be stored. This process may take place for statistical purposes, among others. If we become aware that the IP address is stored, we shall inform you.
Use of Google Analytics
This website uses Google Analytics, a web analytics service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’).
Google Analytics also uses cookies, i.e. text files which are stored on your computer and enable analysis of your use of the website. The information extracted by the cookie regarding your use of this website is usually transferred to a Google server in the USA and stored there.
IP anonymisation is activated on our website, meaning that your IP address is shortened in advance by Google within the member states of the European Union or other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and shortened there in exceptional cases. In these exceptional cases, in accordance with Article 6 section 1 GDPR, this processing is based on our legitimate interest in statistical analysis of user behaviour for optimisation and marketing purposes.
Google will use this information on our account to evaluate your use of the website, compile reports on website activities and provide additional services associated with website use and Internet use to us as the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
You can prevent the storage of cookies using the relevant setting in your browser software; however, please note that in this case, you may not be able to use all functions of this website to their full extent.
You can also prevent the collection of the data extracted by the cookie concerning your use of the website (including your IP address) at Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en
Google LLC, with its headquarters in the USA, is certified for the US-European ‘Privacy Shield’ data protection framework, which guarantees compliance with the level of data protection applicable in the EU.
For more information on how user data is used in Google Analytics, please see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en
You can find Google’s Privacy Policy at: https://policies.google.com/privacy/partners?hl=en
Use of Google Maps
On this website, we also use Google Maps (API), provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). Google Maps is a web service which displays interactive maps in order to display visual representations of geographical information. This service is used to show you our location and make it easier to get to us.
When you access the subpages featuring integrated Google Maps, information on your use of our website (such as your IP address) is sent to Google servers in the USA and stored there. This occurs irrespective of whether you are logged into a user account provided by Google or you do not have a user account. If you are logged into Google, your data is directly assigned to your account. If you do not wish it to be assigned to your Google profile, you must log out before activating the button.
Google stores your data (even for users who are not logged in) as usage profiles and evaluates these. Any such evaluation occurs, in accordance with Article 6 section 1f GDPR, based on Google’s legitimate interest in placing personalised advertising, market research and/or needs-based design of its website. You have the right to object to the creation of these usage profiles. To exercise this right, you must approach Google.
Google LLC, with its headquarters in the USA, is certified for the US-European ‘Privacy Shield’ data protection framework, which guarantees compliance with the level of data protection applicable in the EU.
If you do not agree to your data being transmitted to Google in future in conjunction with the use of Google Maps, you can also fully deactivate the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and the map display on this website can then no longer be used.
You can view Google’s terms of use at https://policies.google.com/terms?hl=en. Additional terms of use for Google Maps can be found at https://www.google.com/intl/en_US/help/terms_maps.html
Detailed information on data protection in conjunction with the use of Google Maps can be found on Google’s website (‘Google Privacy Policy’): https://policies.google.com/privacy?hl=en
Use of retargeting tools
On our website, we use what is known as retargeting technology. We use retargeting to categorise website users into user groups. Depending on the user group, we then address website visitors on other websites or in apps with personalised advertising regarding to our products and services.
To do so, we use the following products, which are supplied to us by service providers:
‘Facebook Custom Audience’/’Facebook Pixel’/’Google AdWords User Lists’/’Google Dynamic Remarketing’
‘Facebook Customer Audience’/’Facebook Pixel’
‘Facebook Custom Audience’ and ‘Facebook Pixel’ are products of Facebook Ireland Ltd., Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland (‘Facebook’). Our website uses a ‘Facebook Pixel’ from Facebook which creates a direct connection to the Facebook servers. The fact that you have visited our website is therefore transmitted to the Facebook server. Facebook assigns this information to your personal Facebook user account, if you have such an account and are logged into it. If you visit other websites which use ‘Facebook Custom Audience’/’Facebook Pixel’, this information is also linked to your user account. However, we cannot see which other websites you visit. If you are not a Facebook user or you are not logged in to Facebook when you visit our website, your visit to our website is not assigned to a Facebook user account.
For more information on the protection of your privacy at Facebook, please see Facebook’s privacy information at https://www.facebook.com/about/privacy/. In particular, you can manage the content and information you have shared through your use of Facebook via the ‘Activity log’ tool.
Browser settings
Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this site may not be available to you.Find out how to disable/enable cookies by clicking on the "Manage Cookies" section of the Interactive Advertising Bureau UK Site on the following link http://www.allaboutcookies.org.